Sevanahub Privacy Policy
Sevanahub respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data while using our services.
Information We Collect
We may collect personal information such as your name, phone number, email address, government document details, and uploaded files required for certificate applications.
How We Use Information
Your information is used only for certificate application processing, customer support, communication, and improving our services.
Account & Data Deletion Request
Users of the Sevanahub mobile application and website have full control over their personal data. If you wish to delete your account or request the permanent deletion of your personal information and uploaded document files, you can submit a deletion request at any time.
How to request data/account deletion:
- Send an email request to help@sevanahub.in or rmaeapps@gmail.com.
- Include your registered Phone Number or Email Address in the subject or message body.
Data Deletion Timeline & Data Kept: Upon receiving your request, your account, profile details, application history, and uploaded files will be permanently deleted from our servers within 7 business days. Transaction logs required for legal compliance will be retained securely in accordance with local laws.
Data Security
Sevanahub uses secure systems and reasonable protection measures to keep your information safe and prevent unauthorized access. All data in transit is encrypted over HTTPS.
Third-Party Services
Payment services and external verification systems may process your information when required for completing applications and transactions.
Official Government Information Sources
All application guidance, document requirement details, and public service information provided by Sevanahub are derived from publicly accessible official government portals:
- Kerala e-District Portal: https://edistrict.kerala.gov.in/
- Government of Kerala Official Portal: https://kerala.gov.in/
- National Portal of India: https://www.india.gov.in/
Government Non-Affiliation Disclaimer
Sevanahub is an independent private digital assistance platform and is not affiliated with, authorized by, endorsed by, or representing any government authority or government department. Approval, verification, and issuance of official certificates are handled solely by respective government departments.
Contact Us
For privacy-related questions or data deletion requests, contact us at:
Email: help@sevanahub.in / rmaeapps@gmail.com
Phone: +91 95674 81293